Last Updated: Apr 4, 2024
At Ready Tickets LLC ("ReadyTickets.us"), we strive to provide excellent service and clear policies regarding refunds. Please review our Refund Policy carefully before making any bookings.
1. General Refund Policy
All refunds are subject to the following conditions:
- Refund eligibility depends on the specific terms of your booking and the policies of the travel service providers (airlines, hotels, etc.)
- Processing times for refunds may vary depending on the payment method and financial institutions involved
- Service fees may be non-refundable in certain cases
- Refunds will be issued to the original form of payment whenever possible
2. Airline Tickets
Airline ticket refunds are governed by the specific airline's policies:
- Non-refundable tickets: Typically cannot be refunded but may be eligible for future travel credit (subject to airline fees)
- Refundable tickets: May be refunded according to airline policies, often minus cancellation fees
- Flight cancellations: If your flight is canceled by the airline, you are typically entitled to a full refund
- Processing time: Airline refunds may take 7-14 business days to process after approval
3. Hotel Bookings
Hotel refund policies vary by property:
- Non-refundable rates: Typically offer no refund for cancellations
- Flexible rates: Usually allow free cancellation up to 24-72 hours before check-in
- No-shows: Generally result in forfeiture of the entire booking amount
- Early departures: May not be eligible for partial refunds
4. Vacation Packages
Package refunds depend on the components included:
- Refunds are calculated based on each component's individual cancellation policy
- Package discounts may be forfeited if components are canceled separately
- Changes to packages may incur additional fees
5. Car Rentals
Car rental refund policies:
- Prepaid rentals may be refundable if canceled within the specified time frame
- No-shows typically result in forfeiture of the entire payment
- Early returns generally do not qualify for partial refunds
6. Processing Refunds
To request a refund:
- Contact our customer service team at info@readytickets.us or 408 396 1186
- Provide your booking reference number and details
- We will verify your eligibility based on provider policies
- Approved refunds will be processed within 7-10 business days
Note: It may take additional time for the refund to appear on your statement depending on your financial institution.
7. Service Fees
Please be aware that:
- Booking fees and service charges may be non-refundable
- Convenience fees for payment processing are typically non-refundable
- Third-party fees (such as airline-imposed fees) are subject to their policies
8. Travel Insurance
If you purchased travel insurance:
- Refund eligibility may be expanded under covered circumstances
- Claims must be filed directly with the insurance provider
- Documentation will be required to support your claim
9. Force Majeure Events
For events beyond our control (natural disasters, pandemics, etc.):
- Refund policies may be modified by travel providers
- Future travel credits may be offered in lieu of refunds
- Government mandates may override standard policies
10. Disputes and Chargebacks
We strongly encourage customers to:
- Contact us first to resolve any refund issues
- Avoid initiating chargebacks unless absolutely necessary
- Provide all requested documentation promptly
Unjustified chargebacks may result in service restrictions.
11. Contact Us
For questions about our Refund Policy or to request a refund:
Ready Tickets LLC
Email: info@readytickets.us
Phone: 408 396 1186
Hours: Monday-Friday, 9:00 AM - 6:00 PM PST
